1. What can I achieve with SHOPLINE Message Center?
With SHOPLINE's Message Centre, you can unlock the full potential of Customer Relationship Management (CRM) by unifying your customers' favourite chat apps into one convenient, user-friendly omnichannel platform at no cost. By connecting Facebook, Instagram, WhatsApp, and Telegram messages, you can create personalised online shopping experiences for your customers, facilitate comprehensive customer journeys from beginning to end, and nurture lasting customer relationships to boost customer lifetime value.
2. How do I get started?
· To get started, sign up for a SHOPLINE account on our website and schedule a demo with our team.
· If you need additional guidance or have any questions, be sure to check out our Help Center for useful resources and information.
3. What types of messages can be managed through the SHOPLINE message center?
You can manage all kinds of customer messages such as chat messages, emails, and SMS messages.
4. Can merchants automate responses through the SHOPLINE message center?
Yes, merchants can set up automated responses through the SHOPLINE message center. This can help save time and ensure that customers receive timely responses.
5. Are there any additional fees associated with using the SHOPLINE message center?
No, there are no additional fees associated with using the SHOPLINE message center. It is included as part of the SHOPLINE e-commerce platform.
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