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1. What SHOPLINE POS can do for me?
SHOPLINE POS Power your offline business. Link online and offline stores and unlock physical browsing to online sales, offline pickup and improve your store management efficiency through unified inventory, checkout, membership and data analysis tools. Find out more about SHOPLINE Point-of-sale solution.
2. What is the purpose of an order management system?
Order management system is a feature of an eCommerce website that processes order, facilitates order tracking, and manages aftersales.
3. What are the 5 best practices of order management?
Below are the 5 practices for a better eCommerce order management:
· Regular inventory
· Automate Processes
· Improve packagings
· Manage return and refunds
· Educate your staff
4. What is CRM and OMS?
CRM refers to customer relation management, it typically includes chat messaging, enquiry forms, feedback forms and more. Meanwhile, the OMS or order management system manages all orders in different stages of the pipeline.
5. Is order management system an ERP?
eCommerce order management is often part of the ERP plans for companies. Including the investment in a good order management system is necessary for the advancement of your trade in the digital scheme.
6. What is ecommerce OMS?
eCommerce order management system is an integrated system used in eCommerce websites to process, review and tally online orders from different parts of the world.
7. What is the difference between OMS and EMS?
OMS refers to an order management system while EMS refers to express mail delivery. EMS is always often being offered by a third party logistics company while OMS is a built-in or integrated part of an eCommerce website.
8. What is CRM order management?
CRM order management may refer to the specific task of an eCommerce order management system that deals with customers’ queries about delivery status, returns and refunds, and more.
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