With our comprehensive customer profiling tools, you'll gain a clear understanding of changes in customer numbers, subscriptions, and repurchase rates. Use these valuable insights to identify new business opportunities and overcome obstacles to your current business model - all in real-time.
Personalised Emails and Discounts - Get more engagement with less efforts! Transform your customer data into high-converting emails that resonate with your audience.
Scale Your Business with Confidence - Use in-depth customer insights to drive growth and make informed decisions, with the flexibility to create hundreds of customer segments and keep unlimited records.
From user information to shopping preferences and store behaviour, our platform provides a comprehensive analysis of your customers. Combining and comparing different segments gives you a multi-dimensional view, allowing you to create highly-targeted customer groups.
Choose from over 10 options in 5 categories, including region, language, and user value, to gain a comprehensive view of your audience. And, with our user management system that's easy to build, you can make personalised recommendations and enhance the impact of each of your valued users.
1. How to manage customer relationship?
Managing customer relationships requires analyzing customer portraits and mastering customer data for personalized operations. SHOPLINE provides you with CRM to handle it. Search for Customer Management in the Help Center.
2. Is there a good CRM recommendation?
SHOPLINE CRM is a powerful customer relationship management system with accurate customer profiling and in-depth tracking of customer shopping behavior. It is free to use. It makes your e-commerce analysis easier and more direct, while opening up email marketing so that merchants can have advanced control over SHOPLINE customer information.
3. How do I manage my customers on SHOPLINE?
Refer to our step-by-step instructions to manage customers.
Try SHOPLINE with our free 14 day trial to explore all of our smart commerce capabilitiesStart free trial